Terms of Use & Disclaimer
True North
Welcome to True North Strong. By accessing or using this website (www.truenorthstrong.com), our coaching services, courses, programs, or any related digital products (including Sage, your digital coaching companion), you agree to be bound by the following Terms of Use. If you do not agree with these terms, please do not use our site or services.
1. Use of Site and Services
True North Strong provides personal development coaching, educational programs, digital tools, and wellness resources intended for informational and transformational purposes only. You must be at least 18 years old to participate in our programs or use our services.
True North Strong provides personal development coaching, educational programs, digital tools, and wellness resources intended for informational and transformational purposes only. You must be at least 18 years old to participate in our programs or use our services.
2. Not Medical or Therapeutic Advice
The content, coaching, and resources provided by True North Strong are not a substitute for medical, psychological, or psychiatric advice or treatment. We are not licensed medical or mental health professionals. If you are experiencing a mental health crisis, please contact a licensed provider or emergency services.
3. Intellectual Property
All content on this site, including but not limited to course materials, downloads, videos, audio files, coaching tools, workbooks, logos, designs, and the Sage AI companion, are the property of True North Strong and may not be copied, reproduced, or distributed without prior written permission.
All content on this site, including but not limited to course materials, downloads, videos, audio files, coaching tools, workbooks, logos, designs, and the Sage AI companion, are the property of True North Strong and may not be copied, reproduced, or distributed without prior written permission.
4. User Responsibility
You are responsible for your own decisions, actions, and results when engaging with our content and services. True North Strong makes no guarantees about the outcomes of coaching or course participation.
You are responsible for your own decisions, actions, and results when engaging with our content and services. True North Strong makes no guarantees about the outcomes of coaching or course participation.
5. Payments and Refunds
Program and coaching fees are listed clearly on relevant pages. Due to the nature of our digital and coaching services, all sales are final unless otherwise stated in a specific offer. If payment plans are available, you agree to complete the full payment unless otherwise approved in writing.
Program and coaching fees are listed clearly on relevant pages. Due to the nature of our digital and coaching services, all sales are final unless otherwise stated in a specific offer. If payment plans are available, you agree to complete the full payment unless otherwise approved in writing.
6. Confidentiality
We respect your privacy and will never share your information without your consent, except as required by law. However, confidentiality cannot be guaranteed in group settings or online platforms beyond our control (e.g., Facebook groups).
We respect your privacy and will never share your information without your consent, except as required by law. However, confidentiality cannot be guaranteed in group settings or online platforms beyond our control (e.g., Facebook groups).
7. Sage AI Companion
Sage is designed to support your journey with encouragement and insight but is not a human coach or licensed provider. Information provided by Sage is based on pre-programmed guidance and is not professional advice.
Sage is designed to support your journey with encouragement and insight but is not a human coach or licensed provider. Information provided by Sage is based on pre-programmed guidance and is not professional advice.
8. Third-Party Links
Our site may contain links to third-party sites for your convenience. We are not responsible for the content, services, or policies of these sites.
Our site may contain links to third-party sites for your convenience. We are not responsible for the content, services, or policies of these sites.
9. Modifications
We may update these Terms of Use at any time. Updates will be posted on this page with a new effective date. Continued use of our website or services after changes are posted constitutes your acceptance of those changes.
We may update these Terms of Use at any time. Updates will be posted on this page with a new effective date. Continued use of our website or services after changes are posted constitutes your acceptance of those changes.
10. Contact
If you have questions about these terms, please contact us at:
connect@truenorthcoach.com
Welcome to True North Strong, LLC, a platform dedicated to personal growth, healing, and empowerment. These Terms of Use govern your use of all products, services, courses, memberships, AI companions (including Sage), and digital resources offered by True North Strong, LLC. By accessing this website or using any part of our platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Scope of Services
True North Strong, LLC provides personal development and coaching services including online courses, group coaching, memberships, digital workbooks, and Sage, our AI-powered coaching companion. These offerings are intended for educational and self-improvement purposes and are not substitutes for therapy, medical, or psychiatric treatment. By using our services, you acknowledge and accept this distinction.
2. User Responsibilities
- – You must be 18 years or older to access our services. – You agree to engage with our offerings respectfully and for lawful purposes only.
- – You acknowledge that all information and insights offered—whether through Sage, our courses, or coaching—are meant for reflection and growth, not for diagnosing or treating mental health conditions.
3. Refunds and Cancellations
-
Policies vary by product:
-
- – Memberships (including Sage): Billed monthly. Cancel anytime with continued access through the billing period.
- – Courses and group coaching: Follow the specific refund terms outlined during checkout. – Digital downloads: Non-refundable unless otherwise stated.
4. Intellectual Property
All content provided by True North Strong, LLC—including the CLEAR Pathway framework, Sage interactions, videos, audio files, course materials, workbooks, scripts, and digital tools—are the exclusive intellectual property of True North Strong, LLC. You may not reproduce, share, or modify these materials without prior written consent.
5. AI Disclaimer and Processing (Sage)
Sage is powered by a third-party platform (e.g., MindPal or OpenAI) and operates as a coaching assistant—not a licensed counselor. Conversations are not stored or accessed unless you choose to save them. By interacting with Sage, you agree to this limited use of AI and understand its educational purpose.
6. Limitation of Liability
- True North Strong, LLC is not responsible for:
- – Emotional responses, actions, or outcomes resulting from your engagement with our programs, services, or AI tools.
- – Technical issues, service interruptions, or unauthorized access beyond our control.
- – Any perceived failure to achieve specific outcomes or results.
- Use of our platform is at your own discretion and risk.
7. Prohibited Uses
- You agree not to:
- – Abuse or misuse any content, community features, or AI tools.
- – Use the platform for illegal or exploitative purposes.
- – Attempt to reverse engineer or harm the functionality of any aspect of True North Strong, LLC.
- Violation of these terms may result in loss of access.
8. Dispute Resolution
We encourage amicable resolution of any issues. If necessary, disputes will be resolved via binding arbitration under the laws of the State of Delaware and Virginia, unless otherwise required by applicable law.
9. Changes to These Terms
True North Strong, LLC may update these Terms at any time. Continued use of the site or services constitutes acceptance of any revisions.
10. Contact
If you have any questions or concerns:
Email: connect@truenorthcoach.com
Mailing Address: 3901 Centerview Dr. Suite H Chantilly, VA 20151
DISCLAIMER
True North Strong, LLC—including Sage and all coaching, digital tools, and educational programs—offers personal development services, not clinical therapy. We do not diagnose, treat, or claim to cure any mental health condition.
If you are in emotional distress or experiencing a crisis, please seek support from a licensed therapist or contact emergency services.
Participation in any True North Strong, LLC service, program, or AI interaction is voluntary. You assume full responsibility for your well-being, decisions, and actions.
We aim to provide trustworthy, compassionate tools that honor your journey. If you ever have questions or concerns, please reach out directly to our team.’ connect@truenorthstrong.com
